How to Fix USB Device Not Recognized Issue in Windows 10: – It is practically impossible to find someone who doesn’t use external drives like USB, external hard disks or mouse. Anyone who have ever used an external drive must have come across some of the error messages like “USB device not recognized”. This problem persists irrespective of which operating system the user is using. Usually, as soon as an external drive is connected to the computer, a pop-up box appears saying “The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.” It sometimes gets annoying when we wanted to do something really important with the external drive. There are a number of troubleshooting options available to fix the problem. We are trying to provide you with the most feasible ones.
Also read: –Top Free USB data recovery software for windows
Restart your computer if you haven't done so already. There's always the slim chance that the Code. Find the device driver using the Hardware ID Open Device Manager by pressing the Windows key on your keyboard and typing Device Manager, then open the result. You will be presented with a list of devices attached to your system, and you will notice the Unknown Device with a yellow exclamation mark. Does anyone else have these two Unknown Devices in their XPS 13 device manager? I don't recall removing anything that would cause this and the system can't find any device drivers for it nor does updating the drivers from the dell web site resolve it. There isn't any current function that we're usin. On a Sony Vaio SVT1312b4E Notebook I have two unknown devices that are missing drivers and I haven't a clue what they are. The laptop is working fine on build 14279. I don't use the SD card reader so it might be that but not sure. I just like to see no exclamation marks in device manager.
The “USB not detected” message pops up due to a variety of reasons. Some of which are:
Whatever the problem maybe, the first step is to reboot your PC. This is because, in most of the cases, a simple restart of your PC resolves most of the problems. So remove the external drive which is causing the problem and restart. Now reinsert the external drive and the issue will be fixed, most probably.
If the problem occurs due to corrupted or unstable nature of the external hard drive, then you will need to reinstall and reconnect again. To do that follow these steps:
First of all Unplug your USB device from your computer.
1 – Now, Go to: windows 10 search box and search device manager.
2 – Click on Disk Drives. Right-click on the usb driver which is causing the problem. Click Uninstall.
3 – When the driver is uninstalled, Click on Actionand then click on scan for hardware changes. The driver will again get reinstalled.
Now, Plug your USB again and see if it works.
One of the main reasons why “USB not recognized” trouble occurs is having an outdated driver.
In such a case, search for device manager in windows 10 search box.
If you find a driver with an error message like “Unknown Device” or “Unidentified USB device”, then right click the particular driver and click update.
Using multiple USB connections simultaneously can cause many problems. It is safer to remove all other connections and use a single USB connection at a time to avoid conflict.
Scanning for hardware changes will most probably fix your issue of USB not getting recognized. To scan for hardware changes, follow these steps:
1 – Go to Control Panel -> Device Manager.
2 – The Device Manager window will now appear. Select the drive that is causing the problem. Now click on Action menu and then click on Scan for hardware changes. If any update for the hardware appears, perform it.
1 – Go to https://support.microsoft.com/en-in/help/17614/automatically-diagnose-and-fix-windows-usb-problems
2 – Click on Download to download WinUSB.DiagCab (Windows USB troubleshooter)
3 – Now, run the troubleshooter on your PC to automatically detect and fix USB problems on your PC.
There is an official repairing program by Microsoft known as Hotfix. The Hotfix is a troubleshooting software that is present as default in Windows 7, Windows 8/8.1, Windows Server 2012 and Windows Server 2012 R2. Using Hotfix will most probably solve your issue. To use Hotfix, follow these steps:
For Windows 8:
For Windows 7:
There is a USB selective suspend setting which might be causing the trouble. To disable the USB Selective Suspend Setting, follow these steps:
1 – Go to Control Panels and search for “Power options”.
2 – Click on Change plan settings.
3 – Click on Change advanced power settings.
4 – Go to USB settings and click on [+] expand button. Expand the USB selective suspend setting.
5 – Click on Plugged in and choose disabled as the option.
If you are using a laptop , choose disabled as the option under on Battery too. Click Apply then on OK.
The last method to fix the issue of “USB not recognized” is to install your motherboard chipset drivers. To do the same, follow these steps: